Client stories Metta Counsel Bangkok

What families
have shared with us.

We do not ask for reviews. These are words families offered because the experience meant something to them.

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11+

Years in practice

340+

Families supported

4.8

Average client rating

94%

Cooperative outcomes

Client Experiences

Each situation is different. These accounts reflect a range of what families went through and what they found helpful.

NS

Nattawut Siriphon

Bangkok, Thailand

"I came in with no idea what my rights were or what the process would look like. Pimolwan spent a long time just listening before she explained anything. The written summary I took home was genuinely useful — I read it several times over the following week. I felt less alone in the situation after that first meeting."

First Conversation — June 2026

AM

Amelia Morrison

British expatriate, Bangkok

"As someone unfamiliar with Thai law, I needed someone to explain things in plain English without making me feel uninformed. The custody process took longer than I had hoped, but I understand now that was because the situation was complex — and they never rushed anything. The documents were clear and Thanakorn was patient when I had follow-up questions."

Custody & Support — May 2026

WP

Wilaiporn Phomphithak

Phra Nakhon, Bangkok

"My situation involved mediation and I was nervous about it. Thanakorn helped me prepare in a way that made the actual sessions far easier than I had feared. The agreement we reached was drafted in language I could actually read and understand — not legal language that needed a translator. Siriporn also made scheduling straightforward from the beginning."

Mediation & Drafting — May 2026

JL

Jean-Luc Favier

French expatriate, Bangkok

"The pricing was clear from the start, which mattered to me. I had spoken to another firm that quoted by the hour without any sense of the total. Metta Counsel told me exactly what each stage would cost before I agreed to anything. That kind of honesty made it easier to trust the rest of the process."

First Conversation — June 2026

KC

Kamolchanok Charoenwong

Bangrak, Bangkok

"I was not sure I needed a lawyer — I just needed someone to help me understand what the options were for my children's situation. The first conversation service was ideal for that. I left with a clear picture of what a formal arrangement would look like and what the alternative was. I did not feel pushed in any direction."

First Conversation — May 2026

SR

Suthida Rungrojwanich

Dusit, Bangkok

"What I valued most was that the team clearly cared about my children, not just the paperwork. Every recommendation considered how things would work in practice for a child of my daughter's age. The documents reflected that. I have since recommended Metta Counsel to a colleague who was in a similar position."

Custody & Support — June 2026

Client Journeys in More Detail

Three situations — told in terms of what the family faced, what we did together, and how things turned out.

A Parent Returning to Thailand After Living Abroad

Mediation & Drafting — approx. 6 weeks

The Situation

A parent had returned to Bangkok after several years abroad and needed to establish a formal custody arrangement with their former partner. Both parties were willing to cooperate but had no clear structure in place and differing expectations about care schedules.

What We Did

We facilitated two mediation sessions, helped both parties articulate their expectations clearly, and drafted an arrangement that reflected what each parent could realistically commit to. The document was written so that both sides could read it without legal expertise.

The Outcome

An agreed, documented arrangement within six weeks. Both parents reported that the mediation process felt fair. The child's school and healthcare schedules were integrated into the arrangement, reducing ongoing coordination friction.

"We both walked out of the second session with something we could actually live with. That was not what I expected." — parent, Mediation service

An International Couple Separating in Bangkok

First Conversation + Custody & Support — approx. 10 weeks

The Situation

A couple — one Thai national, one British — were separating after seven years in Bangkok. They had a young child and neither was certain how Thai family law applied to their situation, particularly regarding the rights of a non-Thai parent.

What We Did

We began with a first conversation to map out the legal landscape in plain terms. We then moved into custody support work, explaining what Thai family courts prioritise and helping both parties understand their respective positions. Documents were prepared in both English and Thai.

The Outcome

A formalised custody arrangement and support schedule was completed within ten weeks. The non-Thai parent left with a clear understanding of their ongoing rights and responsibilities under Thai law. Both parties confirmed the process felt fair and respectful.

"I did not feel like a foreigner navigating an unfamiliar system. I felt like someone was genuinely helping me understand." — British parent

A Mother Seeking Clarity Before Making Any Decision

First Conversation — single session

The Situation

A mother came in not knowing whether she wanted legal advice or just information. She had two children and was uncertain whether her situation required formal legal action or whether a less formal arrangement could work.

What We Did

We listened for the first part of the session and asked questions to understand the family's circumstances fully. We then explained the range of options — formal and informal — and what each one typically involves in terms of time, documentation, and family dynamics.

The Outcome

She left the session with a written summary and took three weeks to consider her options before returning for a follow-up. She then chose to proceed with a mediated arrangement — on her own timeline, without pressure.

"I needed someone to just explain things to me first. That first conversation was exactly right." — client, Bangkok

Reach Our Team Directly

If something here resonates with your situation, we are here to talk.

Address

8 Khao San Road, Phra Nakhon, Bangkok 10200

Office Hours

Mon–Fri 9:00–17:30
Sat by arrangement

Professional Standing

Lawyers Council of Thailand

Full membership in good standing since 2014

Bangkok Family Law Forum

Contributing member; 2024 mediation standards working group participant

Data Handling Review

Confidentiality practices independently reviewed May 2025

Would you like to talk through your situation?

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